Location: Tulsa, Oklahoma
Job Description
Position: Mortgage Loan Servicing Assistant
Location: Tulsa, Oklahoma
Salary/Pay Rate: $50,000
Type: Direct Hire
Archon Resources is currently looking for a Mortgage Loan Servicing Assistant for Direct Hire to join one of our best clients located in Tulsa, Oklahoma. This is a permanent position with full benefits including medical, vision, dental, PTO, & 401k.
Summary:
The Mortgage Loan Servicing Assistant plays a vital role in supporting the loan servicing team by assisting with day-to-day operations, managing customer inquiries, and ensuring compliance with lending regulations. The ideal candidate will have strong organizational skills, attention to detail, and a passion for providing excellent customer service.
Responsibilities:
- Assist with the processing of mortgage loan payments and adjustments.
- Respond to customer inquiries regarding loan status, payments, and account information.
- Maintain accurate and up-to-date records of loan accounts in the servicing system.
- Support the preparation of loan documentation and reports.
- Assist in resolving customer issues and discrepancies related to loan servicing.
- Monitor and track loan servicing tasks to ensure timely completion.
- Collaborate with other team members to enhance the efficiency of servicing operations.
- Stay updated on industry regulations and company policies to ensure compliance.
- Participate in training sessions and team meetings to continuously improve service delivery.
Requirements:
- 5 years experience minimum.
- Bachelors degree preferred.
- Strong analytical background.
- Strong attention to detail.
- Mortgage loan experience is a must.
- Banking experience.
- Unselfish, positive attitude that is willing to do the work.
- Willingness to work extended, long hours both nights and weekends.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and mortgage servicing software.
Archon Resources is a top staffing and recruiting firm offering direct hire and contract placement in Tulsa, Dallas, Oklahoma City, Austin, and Northwest Arkansas. Our experienced teams focus on placing IT, Accounting/Finance, and Administrative professionals that can support all your back-office needs. When experience matters, Archon Resources is here to get the job done. Connecting talent, building relationships, and providing better results…This is The Archon Way.
TULFA