Location: Lenexa, Kansas
Job Description
Position: Assistant Director Mortgage Loan Services
Location: Lenexa, Kansas
Salary/Pay Rate: $125,000
Type: Direct Hire
Archon Resources is currently looking for a Assistant Director Mortgage Loan Services for Direct Hire to join one of our best clients located in Lenexa, Kansas. This is a Permanent position with full benefits including medical, vision, dental, PTO, & 401k.
Summary:
The Assistant Director of Mortgage Loan Services will be a motivated and detail-oriented individual that will look to support the Director in overseeing our mortgage lending operations. The Assistant Director will play a key role in managing day-to-day operations, ensuring compliance with regulatory requirements, and optimizing efficiency to deliver outstanding customer experience.
Responsibilities:
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Coordinate with internal teams, including underwriters, processors, and closers, to ensure seamless workflow and timely loan processing.
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Implement and monitor policies, procedures, and controls to mitigate operational and compliance risks.
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Support the Director in providing leadership and guidance to the mortgage loan services team.
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Foster a collaborative and supportive team environment, promoting professional growth and development.
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Address escalated customer issues and inquiries promptly and effectively.
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Collaborate with the Director to maintain a customer-centric approach to mortgage lending, ensuring an exceptional borrower experience.
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Contribute to the development and implementation of strategies to optimize efficiency and productivity.
Requirements:
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Bachelor's degree. Masters preferred.
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10 years of experience in mortgage lending, with demonstrated progression of responsibilities.
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5 years of experience in an assistant director or director with experience managing others.
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Experience with loan servicing systems and reports.
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Accounting knowledge is a plus.
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Experience with latest in mortgage loan systems is a plus.
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Experience in completing monthly management reports and handling loan payments.
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System conversion experience is a plus.