Location: Norman, Oklahoma
Job Description
Position: Research Support SpecialistJob Type: Contract to Hire
Pay: $16/hr
Location: Norman
Are you detail oriented, passionate about helping people, and looking for your next role? Archon Resources is actively recruiting for several Research Support Specialists to join a project that will start on Januray 27th, located in North Norman.
Responsibilities: (include but are not limited to)
- Thoroughly researching large amounts of data
- Research multiple databases to gather needed information
- Condense information into concise and accurate overviews
- Process multiple applications before deadlines
- Effectively work with internal team to build cases based on information gathered
- Providing comprehensive customer service
- Conduct initial assessment, research and provide resolutions
- Navigate multiple internal database systems
- Maintain and complete comprehensive client files
- High School Diploma OR GED
- 6 months experience in Customer Service or Call Centers
- Intermediate Computer Skills
- Ability to multi-task and deal with stressful situations
- Must show a level of empathy and willingness to help
- Experience in using dual monitors
- Ability to understand written materials and instructions