Mailroom Associate, Property Tax Compliance

Job Description

• Create a positive team member experience.
• Responds to client inquiries and requests from tax authorities.
• Interacts with taxing jurisdictions to verify assessment, tax bill, and deadline information.
• Monitors compliance and filing requirements in conjunction with staff and management.
• Receives, identifies, and sorts all incoming mail on a daily basis.
• Batches tax documents for scanning into scan manager for transmitting information to India resources for processing, where applicable.
• Processes tax bills and assessments timely, including allowing enough time for processing by client.
• Coordinates outgoing mail processes, including preparation of certified and return receipts, and proper postage metering; logs proof of mailers; and delivers mail to post office or courier service.
• Scans and archives proof of mailers in Property Tax system of record. Assembles tax return packages if necessary.
• Assists in preparation for board hearings by copying, collating, and binding documentation for presentations to the review board.
• Assists with researching asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues, as requested and directed.
• Builds knowledge of property tax jurisdictions throughout the country, including tax bill deadlines, appeal deadlines, and tracking statutory deadlines. 
• Coordinates processes with jurisdictional data requests to meet statutory deadline requirements for assessment notices, compliance returns, tax bills, and agency authorizations.
• Performs other duties as assigned.

• High-school or (GED) diploma required. 
• General knowledge and ability to understand a tax calendar desired.

• Desire to perform in a high-energy team environment.
• Demonstrated problem-solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.