Archon Resources

Customer Support OU LIHEAP

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Location: Norman , Oklahoma

Job Description

Position: Customer Support
Position Type: Contract
Location: South Norman
Pay Rate: $16/hr
Projected Start Date: December 2nd  

Archon Resources is actively looking for Customer Service Representatives to join an incredible client in south Norman.

Qualifications:
  • Basic Computer Skills
  • High School Diploma / GED
  • AND 6 months experience in Customer Service or Call Center
  • Ability to multi-task and deal with stressful situations
  • Must show a level of empathy and willingness to help
  • Experience in using dual monitors
  • Ability to understand written materials and instructions
Responsibilities: (include but are not limited to)
  • Providing comprehensive customer service through inbound calls
  • Conduct initial assessment, research and provide resolutions for clients
  • Navigate multiple internal database systems 
  • Maintain and complete comprehensive client files in a timely manner
 
OKCFA
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