Location: Tulsa, Oklahoma
Job Description
Job Title: IT Technician II
Position Type: Contract-to-Hire
Compensation: $30/hr DOE
Location: Tulsa, OK
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Benefits: Available upon conversion to full-time
Job Summary:
We are seeking an IT Technician II to provide enterprise-level support for IT infrastructure, applications, and end-user systems. The ideal candidate will have hands-on experience with system administration, troubleshooting, and enterprise support tools. This position requires strong technical expertise, excellent problem-solving skills, and the ability to work independently or as part of a team.
Key Responsibilities:
- Provide technical support for enterprise systems, including troubleshooting hardware, software, and network issues.
- Manage and support Microsoft Intune, Teams, and Autopilot configurations.
- Administer and maintain identity management solutions, including Okta.
- Utilize ConnectWise for ticketing, remote support, and IT service management.
- Deploy, configure, and support enterprise applications and IT infrastructure.
- Collaborate with internal teams and vendors to resolve technical issues.
- Document technical solutions, processes, and troubleshooting procedures.
- Provide user training and support as needed.
Requirements & Qualifications:
- Must-have experience with:
- Microsoft Intune (device management, compliance policies)
- Microsoft Teams (administration, troubleshooting)
- Windows Autopilot (device provisioning, deployment)
- Okta (identity and access management)
- ConnectWise (IT service management and remote support)
- Strong understanding of enterprise IT support and troubleshooting.
- Excellent communication and customer service skills.
- Ability to work onsite in Tulsa, OK.
Preferred Qualifications:
- Experience working with enterprise IT environments.
- Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
This role provides a great opportunity to work in a dynamic IT environment with the potential for long-term career growth.
TULIT